Orders

We process and ship orders from Monday - Friday, 9am - 5pm EST.

Order processing is 3 to 5 business days.

Shipping

Free Domestic shipping within the Continental U.S. on all orders $39 and over. 

International shipping rates are calculated at checkout.

Orders within the Continental U.S. typically arrive in 3 – 7 business days after processing and shipment.

International orders usually take 2-3 weeks to arrive depending on the destination and customs processing.

Lost or damaged orders

If a shipped order was lost or damaged, the shipping carrier must conduct an investigation. Please contact us to initiate a tracer within 5 business days after  the expected delivery date. If the package cannot be located, the shipping carrier will process a claim for the package. Claims can take up to three weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to us, and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is rejected, we will gladly refund your original payment.